How will I know if my order is confirmed?
You will receive an order confirmation via email.
When is my order shipped?
Most orders are shipped the next business day after they are placed.They use FedEx ground shipping for all orders in the continental US. Orders arrive within 3-7 business days unless Two Day or Next Day shipping options were chosen at checkout. Orders to Hawaii and Alaska also arrive in 3 - 7 business days; orders to US Virgin Islands, Guam and Puerto Rico usually take about 2 weeks to arrive.
What are the shipping fees?
Shipping within the continental USA is a flat fee of $7.95 per order. Express shipping options are available only in the continental USA for Two Day delivery at $15 per order or Next Day for $30 per order. Express Shipping orders must be placed by 1:00pm EST. See Shipping Policy for details. Shipping to a Military Base is $14.95 per order. Shipping to Hawaii, Alaska, US Virgin Islands, Puerto Rico and Guam is $24.95 per order.
How can I redeem my Steve Madden Gift Card?
Gift cards may be used at their Steven and Steve Madden retail stores (only stores in the USA excluding Colorado and Utah locations).