What are Olight payment methods?
Olight accept payments through all major Credit/Debit Cards and PayPal.
Does Olight ship worldwide?
Olight only ships within South Africa.
Can I track my order?
Yes, Olight will provide you with an email containing information about your order.
What if I received a defective item?
If your Olight product has any defect as the result of the materials or workmanship they will make it right, their process is extremely simple and usually pretty fast - they pride their product quality and if anything fails, they will get it sorted.
What is the warranty policy?
Warranty requests must be received and approved via [email protected]
There is no other way to contact Olight about warranties. They do not accept walk-in warranty requests and all warranties must be received via mail.
When will I receive my refund?
It may take up to 5 business days to return to your original payment method.
What is Olight return policy?
If you are unsatisfied with your order then you can return it within 30 days of original purchase delivery.
Why I cannot find any accessories during flash sales?
During flash sales, they remove smaller items from our site to expedite shipping and get your products sent out as fast as possible. Smaller accessories will return to the website after the flash sale period.
Are your headlamps waterproof?
Yes, their headlamps are waterproof, please refer to the waterproof details stated in the technical characteristics of each product listing page.