What is the payment method?
Liz Earle accepts VISA, Mastercard, American Express, and PayPal.
Where does Liz Earle deliver?
Liz Earle delivers to Worldwide.
Can I track my order?
Yes. Liz Earle despatch all their orders via Royal Mail. Regardless of whether you choose to have your order delivered via standard, priority, special, or recorded signed for service, you will be able to track your parcel’s progress. When you receive your despatch confirmation, within the body of the email they will include a link to the Royal Mail website, which will then enable you to Track & trace your parcel. Please be aware that information relating to your order may not be available to view immediately after it leaves them – if this is the case, please try again a little later.
Can I have my order delivered to multiple addresses?
If you would like to send orders to more than one address, please place a separate order for each delivery address.
How do I cancel my order?
You have the statutory right to cancel your order, but no later than 14 working days after the day after you receive the product. Please be aware that orders are processed on the same day, as soon as payment is made. For more information, please contact their Customer Centre team by sending Liz Earle a private message on Facebook or Twitter; or call them on +44 (0)1983 813913.
What is your returns policy?
Liz Earle hope that you love their products as much as they do, but if for any reason you are unhappy with any item purchased through Liz Earle Customer Centre or website, then please call them on +44 (0)1983 813913 within 60 days of receiving your order and they will be happy to arrange a refund or exchange. Products purchased in-store can be returned back to the store, with proof of purchase within 60 days for a refund or exchange.