What is the payment method?
LightInThebox accepts VISA, Mastercard, Visa electron, Discover Card, American Express, Diners Club and JCB.
When will I be charged for my items?
You will be charged for your order when your payment status is changed to “payment received” (for further information about order status, ). They will then confirm your payment and begin processing your order right away. In some cases, PayPal and credit/debit card payments may take up to 24 hours to confirm.
How do I use a coupon?
When you’ve chosen your items and are ready to checkout, please proceed to the Shopping Cart page.
After proceeding to Checkout, you can use your coupon by clicking “Apply Coupon Code”.
How can I cancel my order?
Most of their products can be cancelled up until they are shipped for a full refund. If your order status is Draft or Pending, you can easily delete/cancel your order by yourself. If your order status is “Processing”, you can select “cancel this order” to cancel your order. Unfortunately, once an order has been shipped, it can no longer be cancelled.
What is the return policy?
They aim to offer services that will benefit all their customers. They hope you are happy with every purchase you make. In certain circumstances, you may want to return some items. Please read their return policy below, they will do their best to assist you.