What are the H&M payment methods?
H&M accepts all of the major Credit and Debit Cards.
Where does H&M ship?
H&M ships within the countries which are available during the checkout process.
How can I track my order?
As soon as H&M starts packing your order they will send you an email with the delivery information and a link to track your order online. You will also be able to track your order under My shopping when you log in at My Account.
What is your returns policy?
H&M is happy to refund within 28 days for any unsuitable items, provided they are in a resalable condition. Please note that their Return policy may differ for Designer and Special collections. H&M also has restrictions on return options of larger H&M Home items. Items purchased in-store must be returned to the store.
How will I be informed that my return has been processed?
Once they have received your return shipment in their warehouse, H&M will send you a notice of cancellation via email, confirming receipt of the parcel. H&M will provide a refund using the same method used to make the payment within 14 days of receiving your notice of cancellation, provided they have received the item or evidence of you having sent back the item.