Updated 16th March 2025
258 Ratings. Average 4.5 out of 5 stars
Shop and get 15% Off Radiant Retinol Duo at Eve Lom.
Treat yourself or a loved one with 30% off Eve Lom's luxurious gift sets. Indulge in skincare that truly shines!
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Eve Lom delivers worldwide.
They’re very sorry if something has been missed from your order.
If you can see the missing product on the invoice and you’ve been charged then you’ll need to contact them as soon as possible. If it is a large order then it is likely that it is coming in separate packages.
If the item is not included on your invoice or it does not say that it will follow shortly, then it is possible that the item is delayed or currently out of stock. Contact them and they can check the status of your order.
Eve Lom is very quick at processing orders once they have been placed, so they cannot guarantee that your order can be cancelled or amended before it is dispatched, but they will always try. If you notice any errors in your order after placing it, please contact Customer Services at customerservices@evelom.com. After 45 minutes, they will be able to access your order, and they will be more than happy to assist you.
Eve Lom hopes you will be delighted with your order. However, if you are not completely satisfied, they are happy to offer a refund or exchange on all goods returned to them within 14 days of receipt, provided they are in their unopened and unused condition and original packaging.
Email customerservices@evelom.com
More than 25 years of expertise, Eve Lom utilise the highest quality ingredients in the most active formulations. They believe flawlessly clean and gently exfoliated skin provides the perfect canvas for skincare to perform, allowing them to achieve optimum results for your skin.
The pioneering first and most iconic product in their range is the Cleanser. As well as a range of celebrated products Eve Lom offers an iconic, one of a kind facial; therapists work with energy flow, connecting on a deeper level through breathing and touch.
Eve Lom Homepage
https://www.evelom.co.uk/
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