What payment methods do you accept?
Charli accepts VISA, Mastercard, American Express, Maestro, and PayPal.
Where does Charli deliver?
Charli delivers to all over in the world.
What is your delivery time?
Charli offer free next-day delivery in the UK for each order processed before 2.00 pm. The average delivery time is approximately 3-5 days depending on the country of destination. Deliveries take place from Monday to Friday between 9 am and 6 pm.
Can I exchange my items?
Charli only replace items if they are defective or damaged. If you need to exchange it for the same item, send them an email at estore@charli.co.uk.
What is your return policy?
The Charli policy lasts 14 working days. If 14 working days have gone by since your purchase, unfortunately, they canβt offer you a refund or exchange.