What payment methods do you accept?
Zimba accepts VISA, Mastercard, Amex, Discover Card, Amazon Pay and PayPal.
Does Zimba ships worldwide?
Zimba shipping options are available all over the world.
When will my subscription plan be billed?
You can check your next billing cycle in your account under the subscriptions tab.
How long does my order take to process?
Zimba process all orders within 48 hours of receiving them. An update to your tracking number will be available shortly after that. Please allow for 48 hours for the tracking link to be updated.
What is your return policy?
If you’d like to return an order that you’ve placed, you can do so by contacting them. Zimba do not accept returns on packages that have been opened, but they do have a 30-Day Money-Back Guarantee. If the package is unopened and you’d like to return it, they can provide you with their address. They do not provide free returns, and you will be responsible for the cost to return an unopened package.
When will I receive my refund?
Please allow for 5-10 business days before the charge is reflected back into your account. Refunds will not be issued outside of 30 days after receiving the product.