What is the payment method?
Vitalife Health accepts VISA, Mastercard, Maestro and PayPal.
Are Vitalife products certified organic?
Most of their products, if they are not certified organic, will still be grown and/or produced in a pesticide-free environment. They offer both organic and non-organic matcha green tea lines. As for non-Vitalife branded goods, they do offer a very wide range of organic certified products.
Do you ship Internationally?
Yes, Vitalife Health ships Internationally.
How long are Vitalife Reward Points Valid for?
Points are valid for 365 days from the date at which they are earned. Any points not redeemed within 365 days will be removed from your account.
Are there any Restrictions on the Redemption of Vitalife Reward Points?
Reward points can only be redeemed against future purchases at vitalifehealth.com and cannot be redeemed against shipping costs.
What is your return/refund policy?
All customers are eligible for the statutory ‘cooling-off’ period for online sales. This means, if you decide you no longer want the item(s) you ordered, for whatever reason, and provided they remain unopened and undamaged, you can return your item(s) to them within 7 days of the item(s) arriving with you, for a refund (less outbound shipping and restocking fee). They also go beyond this statutory requirement and offer a 30-day moneyback guarantee if you are unsatisfied in any way with their products. To be eligible for their 30-day moneyback guarantee, your item(s) must remain unopened, and you must return the item(s) to them(postage to be paid by the buyer). Postage charges are non-refundable and a 25% restocking fee is applied in respect of the value of the returned goods - this will be deducted from your refund. All returns are handled via Viewport, which can be accessed here: https://tracking.controlport.co.uk/e9ab6870/vitalife-health/return/388f7a
If a return is attempted without first completing a returns form via Viewport, you will be denied a refund.
How do I earn Reward Points?
Buy online via their store to earn 1 point on every pound spent (excluding shipping costs)