What is the payment method?
Sleepenvie accepts VISA, Mastercard, American Express and PayPal.
Where does Sleepenvie deliver?
Sleepenvie delivers to Worldwide.
When will I receive my product?
Sleepenvie estimate that the bed will take 5-10 business days from order date to when it reaches your doorstep, depending on where you’re located. Once shipped, you’ll receive an email notification with your tracking number.
How do I track my order?
When your order has been filled and shipped, you will receive a tracking number. After you receive this tracking number, please direct all questions and concerns to the third party shipper (FedEX, UPS, etc.).
How do I begin the process if I need to return or exchange a product?
To begin the process, send them an email at [email protected]
Please include your name, order number and reason for return and they will be happy to help. If it’s a mattress you are returning, Sleepenvie will have picked up by a local charity and donated or have it recycled. If you have any other Sleepenvie product, they will send you a prepaid shipping label so you can ship your item back to them free of charge. If you have a Philip Stein item, you can ship to the address they provide you at your own expense. Once the item is donated or received, your refund is issued.