What is Modelones payment method?
Modelones accepts VISA, Mastercard, American Express and PayPal.
Where does Modelones ship?
Modelones ships Worldwide.
How long will it take to process my order?
After receiving your order, they will process it within 1-2 business days.
What is Modelones return policy?
If you are not satisfied with a product purchased from Modelones, they will gladly accept a return within 30 days of receipt.
What is your refund policy?
First, you need to contact customer service for a refund request within 30 days of receiving the product, once the 30 days have passed, they will no longer accept your refund request.
What if I receive the wrong/imperfect items?
If it was their mistake that caused you to actually receive the wrong or imperfect item, they will provide a no-obligation refund. Please contact them and include a picture of your entire order, as well as the damaged/defective items and a brief description of the issue. In such an event, they prefer to remedy on a case-to-case basis to ensure the best customer service and overall satisfaction.
