How long is the free trial?
Instaread offers a 7-day free trial when you sign up for a subscription on their app or website.
How many free trials do you offer?
If you cancel your subscription before or after your free trial ends and sign up for a plan again, a second free trial is not offered. They only offer one free 7-day trial.
Will I receive a notification when the free trial ends?
When you sign up for a trial on your Apple or Android device, you will receive an email from Apple or Google confirming the start of your free trial, the subscription plan you signed up for, and the date the trial ends. If you signed up on the website, you will not receive a notification.
I cancelled before the end of the free trial and you charged me. Why?
Please double-check the origin of the charge, as the charge would not have been from Instaread if you cancelled before the end of the trial. You will not be charged if you cancel before the end of your free trial. Please ensure you cancel your trial before it ends so you do not get charged.
Will you charge me if I do not cancel my free trial?
As per their Terms of Service, if the free trial is not cancelled before it ends, you authorize Instaread to charge you for the subscription plan you selected.
Why am I being charged by Apple or Google rather than Instaread?
When you sign up for a plan on your Apple or Android device, they handle all charges and payments.
How do I request a refund if I signed up on my Apple device?
If you signed up for the app on your Apple device, please contact Apple Support for a refund.
How do I request a refund if I signed up on the website?
Contact Customer Support through their “Contact Us Form”, provide your email address associated with your subscription and why you are requesting a refund.
How do I stop the automatic billing at the end of my plan?
To stop the automatic billing, you will need to cancel your subscription. Please follow the cancellation instructions to cancel your subscription. When you cancel, you will continue to have access to content until the end of your current plan.
LoveCoupons.co.za has fantastic promo codes for Instaread. How do I make use of it?
Once you have copied the promo code from LoveCoupons.co.za, you can pate it during the checkout process. For a detailed description, please read the “How Do I Use My Instaread Promo Code?” section.