What is the payment process?
Honeybum accepts VISA, Mastercard, American Express, Discover Card, PayPal and AmazonPay.
How can I track my order?
Once your order has shipped, they will send you a shipping confirmation email with a link to track the order on the carrier’s website. By clicking the link, you will be able to check the status of your order once is in transit.
How can I return an item?
Returns must be processed through our Return Center and shipped back to us within 30 days of the package delivery. We will not accept any returns after this time frame has passed. Returned items must be in original condition, unworn, and unwashed (free of any stains from makeup, deodorant, or wear) with all product tags attached.
How can I exchange my items?
At this time, we do not offer exchanges as our items are in high demand. We cannot guarantee the item availability.
We recommend returning the item through our Return Center. Once the return has been received you can use your store credit to purchase the correct size/colour of the item on our website.
What if my items are damaged?
If you’ve received an order containing a damaged, defective, or incorrect item, please contact Customer Care at [email protected]
within 5 days of package delivery. Be sure to include your order number, a brief description of the defect and a photo of the issue — they’ll make it right.