What is the payment method?
Grupo Xcaret accept payments through VISA, Mastercard, American Express, Discover Card, Diners Club and PayPal.
Where does Grupo Xcaret offer services?
Grupo Xcaret provides Worldwide online services.
Do you have packages with hotels and flights?
Grupo Xcaret have Hotel + Flight packages to stay at Hotel Xcaret México, here you can enjoy the unique experience of their ALL-FUN INCLUSIVE® program that offers you unlimited access to their parks and other services. For more information visit: https://packages.hotelxcaret.com/.
If I purchase online, when do I receive my tickets?
At the moment you purchase online and you click on “pay”, a coupon will appear. This means that your purchase was completed. This coupon must be printed and presented at the parks ticket booths along with the credit card used for the purchase and an official ID.
Do you apply for interest-free monthly payments at the booths in the Park?
Yes, you can apply for interest-free monthly payments with participating cards by shopping at a Grupo Xcaret website, their reservation centre and booths.
Can I visit two parks or tours in one day?
Depending on the combination you can visit one Park per day or two parks on the same day. For more information about the different combinations, you can do, communicate to Grupo Xcaret contact centre where an agent will help you to put together the package that best suits you.