How much is shipping?
International orders are based on weight and calculated on checkout.
Do I have to pay for customs?
Far Kew Emporium is not responsible for paying any customs fees or other taxes for the Country you live in. Please look into any potential extra fees when purchasing products from them. It varies by country, so please be sure to check the relevant government website for your country.
Do you accept returns?
Far Kew Emporium accepts returns on most items excluding clothing, edibles, earrings, and shoes. If your item is in perfect and resalable condition, please email [email protected]
and they will provide you with a returns address. They will inspect the returned item/s and if they are deemed to be undamaged they will issue the refund within 3 working days of the item being received. Your refund will be the cost of the item/purchase and not the cost of return shipping or the cost of the original shipping charges.
When will I get my stuff If I live in the USA, Canada, NZ or the UK or somewhere else?
Far Kew Emporium has partnered with DHL ECommerce and use Epacket or Parcel Direct to ship orders to all countries Worldwide. Shipping times can vary, but with their DHL partnership, expect 7-10 business days on average unless there is a detailed description on the product page (example, shoes which are custom made on-demand).