What is the payment method?
CLOVE + HALLOW accepts VISA, Mastercard, American Express, Diners Club, Discover Club and PayPal.
How long does it take to process my order?
Please allow up to 5 business days for processing and up to 10 additional business days for shipping transit before contacting our customer support team with questions about your shipment/tracking/delivery.
Your products are cruelty-free, but what about animals byproducts?
CLOVE + HALLOW clean cosmetics are not only cruelty-free but PETA-certified vegan as well. They don’t use any animal byproducts ethically sourced or otherwise. No honey, no beeswax, nada.
How long do your product last? When will mine expire?
To determine the expiration date of a particular product, please refer to the box packaging it arrived in. On it, you will see a jar symbol with a timeframe inside typically 12M (12 months) or 24M (24 months), although it varies between products. Please note that this time period begins after the product is first opened. If you have thrown away your box and wish to know your product’s expiration date, please contact CLOVE + HALLOW customer service team.
Aren’t some essentials oils irritating to the skin or unsafe to pregnant women?
Essential oils in their undiluted form can be irritating if applied directly to the skin. CLOVE + HALLOW clean cosmetics utilize essential oils in a very low concentration as an alternative to toxic synthetic fragrance. In this capacity, they are generally safe for even sensitive skin. That being said, if you are pregnant or have any other specific healthcare concerns, please contact a medical professional.
