Updated 9th December 2024
228 Ratings. Average 4.5 out of 5 stars
Enter the voucher code and get 10% off on your purchase at Catalyst.
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What is the payment method?
Catalyst accepts VISA, Mastercard, American Express, Discover Card, JCB, Apple Pay and PayPal.
Where does Catalyst ship?
Catalyst ships to limited countries which are available during the checkout process.
How can I cancel my order?
If your order has not shipped yet, they will be happy to assist you in cancelling your order. Simply contact them by email at info@catalystlifestyle.com with your order number.
If your order has been fulfilled or the shipping confirmation has been sent to your email than they are unable to cancel your order and you will be required to follow the return process.
Do not worry. You will be covered under their 30 days Return Policy in such situation. You may return the package to them for a refund on the cost of the product. When the package arrives at your mailing address, please either reject the package, or put a tick on the "RETURN TO SENDER" checkbox, while taking care not to open the package, and take the package back to your nearest post office to be sent back to them.
If you have any further questions, please do not hesitate to contact them at info@catalystlifestyle.com
What if I received the wrong items?
Catalyst do their best to get all the orders right the first time, and their goal is to ensure the highest satisfaction to all their customers. There are infrequent cases when they get orders mixed up because of the high volumes of orders they receive each day, but you do not have to worry. Catalyst are here to help, and their customer representatives will be more than happy to help.
What you need to do:
If you would like a refund instead, simply return all the wrong items or the entire order back to them for a full refund. All items have to be returned for the full refund desired. For orders with multiple items, if you decide to keep some items and return the rest, partial refunds will be credited back to your account.
What is the return policy?
Products purchased from Catalyst are entitled to return under their 30-Day Return Policy.
If you are not completely satisfied with your purchase, you are more than welcome to return the product(s) to them within 30 days for a product refund.
What is the warranty for the replacement product?
A replacement product is warranted for the remainder of the original product’s warranty period.
General, Customer Service & Distribution Enquiries
info@catalystlifestyle.com
Media Enquiries & Interviews
press@catalystlifestyle.com
Postal Address
Rogue Lemmings, Inc, 187 E. Warm Springs Road, Suite B353, Las Vegas, NV 89119
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Catalyst is an innovative lifestyle accessories brand that builds iconic products to enable people to search and share their world. Catalyst is a product designer and a business person who have been friends, hikers, surfers and rock climbing partners for years.
Catalyst has been successful in grabbing all the attention of its customers through its exceptional and amazing quality products which have met their each and every expectations. Catalyst promises to offer such outstanding products in upcoming days too.
About Catalyst Homepage
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https://www.catalystlifestyle.com/
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